Return Policy
for Items Purchased Online at Kosher-Innovations.com
Kosher Innovations will accept returns of new, unopened items sold and fulfilled by Kosher-Innovations.com for a full refund. This does not include shipping and handling fees. Items should be returned in their original product packaging, tags, accessories and must be unopened.
The customer is responsible to get the product back to our warehouse undamaged, in resaleable condition and in original shrink wrap if applicable, either by drop-off (our warehouse is located in Lebanon, NJ) or by courier. Call for shipping details.
The warehouse charges a restocking fee and it is the responsibility of the customer to pay for this charge.
The refund, minus the restocking fee will be provided once all of the above criteria are met.
Received a damaged product
If your product is broken or otherwise defective, you must let us know within seven days of receiving your package. Send photographs of the damaged item to our Customer Service team here. We’ll refund your return shipping costs and either issue a refund or send a replacement item according to your wishes.